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Set the chatbot to not trigger auto-comment for the reply in comment section.Explore our collection of resources to help build your business and boost your digital marketing.Į-commerce Automations: Time-Saving Techniques for E-commerce. Make your chatbot reply to the user who are already commented on your previous Facebook posts. 
You can configure the chatbot to reply to the people who are not your chatbot subscriber. You can set negative keywords in the setup that the Messenger chatbot don’t have to respond when they find the excluded words on the comment section. More Options (Optional) – Even though this additional setup steps optional, it will help you to give additional power to your Messenger chatbot using this Facebook comment tool Add multiple variations of these auto-comments using “Add Variation” field in this setup wizard. Publicly Reply on Comment – Trigger a auto-reply for every comment that your post will get in Facebook. You can use flows, products, plain text, events, elections, news, and vendors. Private Reply with – Choose the form of your chatbot reply to the person’s Messenger inbox. Comments matching the Setup AI/Dialogflow: This rule will let the chatbot reply for comments matching keyword or training phrase in the Setup AI/Dialogflow. Comments Matching Rule – You can create a rule that the chatbot has to send auto-reply for certain comments that contain specific words or exact words. All comments – Chatbot will reply to all the comment in the post. Reply To – You can build a rule to make your chatbot send auto-reply messages for particular comments in all or specific posts. You can choose that specific post after selecting this option on the drop-down menu. Specific Posts – Comment tool works for particular (specific post). All Posts – Comment tool will work on all of your Facebook page’s posts. Tracks Comments on – You can choose which posts you can use this comment tool to give auto-reply by Messenger chatbots. On the Facebook comment tool section, click the “Add Post” button above the table and you will get the tool setup wizard-like as similar to the image below. 
You can create a new comment tool, view analytics, and the list of other comment tools which you had created already to boost the engagement. To use this tool, navigate to Menu > Tools > Facebook Comment. This will help your business to increase engagement with your audience. You can customize the chatbot’s auto-reply to send a flow or product or can trigger AI to reply with an answer with this comment tool.
Yes, you can make your Messenger chatbot send an auto-comment & automatic reply to the audience’s Messenger inbox when they comment on something on your page post. A new way to turn your Facebook page audience into customers.
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